I needed to have my 3 person hot tub moved recently, out of a tricky back yard with steep stairs to an even trickier back yard with limited access through a side gate. I had never heard of Jay’s company, I discovered them online and after I reached out I had an immediate response. Jay made 3 stops at both homes to assess how best to get the hot tub from point A to B prior to committing to the job. He was ultra aware of the safety of his team in moving such a heavy object, but also ultra aware of the care of my hot tub. He spoke with my new landlord in trying to figure out the best access at my new place and the last time we met before the move Jay stated that he had a plan, was open to be creative and flexible in the moment and that he would do his best to keep it around the 2 hr time frame. Jay and his team delivered! I observed them working together, talking it through, sharing ideas, and how they wrapped and secured the hot tub before moving it out of my previous backyard. Once at my new home, I again observed how they worked together as a team, and with Jay’s oversight and guidance the hot tub was placed in its new space safely! This was accomplished within the 2 hour time base, which I so appreciated. Jay and his team were very professional, courteous and it was nice to hear the odd joke and laugh being shared between them. Thank-you New Level Movers and Jay!
Kerri Fogarty